This Privacy Policy explains how matejl collects, uses, stores, and protects the personal information of players in the Philippines. By using our platform, you agree to the practices described here. If you have any questions, please visit our FAQ page or reach us at [email protected].
Privacy highlights
When you register on matejl, we collect personal details such as your full name, date of birth, email address, mobile number, and payment information. We also collect technical data including your IP address, device type, browser, and session activity to ensure platform security and a smooth gaming experience. Transaction records — including deposits and withdrawals in Philippine pesos — are stored to comply with regulatory requirements and to resolve anydisputes that may arise. We may also collect information you voluntarily provide when contacting our support team, such as the nature of your query and any attachments you send. All data collection is carried out in accordance with applicable Philippine data privacy laws, including the Data Privacy Act of 2012. We only collect information that is necessary for the operation of the platform and the protection of our players.
Your personal information is used to create and manage your matejl account, process deposits and withdrawals in Philippine pesos, verify your identity, and deliver a personalised gaming experience. We use your contact details to send account-related notifications such as transaction confirmations, security alerts, and important platform updates. Aggregated and anonymised data may be used internally to improve our services, optimise the mobile experience, and understand how Filipino players interact with the platform. We do not sell, rent, or trade your personal information to any third party for marketing purposes. If you have opted in to receive promotional communications, we may send you relevant offers — you can opt out at any time by contacting [email protected]. All data processing activities are carried out on a lawful basis and are proportionate to the purposes for which the data was collected.
matejl does not share your personal data with third parties except where required by law, necessary to process your transactions, or essential to operate the platform. We may share limited data with trusted payment processors and identity verification providers who are contractually bound to handle your information securely and only for the specified purpose. In cases where we are legally obligated — such as a request from a Philippine regulatory authority or law enforcement agency — we will disclose the minimum information required to comply. We will never share your data with advertisers or unrelated commercial partners. Any third-party service providers we engage are subject to strict data processing agreements that align with the Data Privacy Act of 2012. We regularly review our third-party relationships to ensure ongoing compliance and the protection of your personal information.
We implement industry-standard security measures to protect your personal data from unauthorised access, loss, or misuse. All data transmitted between your device and the matejl platform is encrypted using secure protocols, ensuring that your account details and financial transactions remain private. Our systems are regularly monitored and tested for vulnerabilities, and access to personal data is restricted to authorised personnel only. You are also responsible for keeping your login credentials confidential — never share your password with anyone, and contact [email protected] immediately if you suspect unauthorised access to your account. We recommend using a strong, unique password and enabling any available account security features. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage all Filipino players to remain vigilant about their own account safety.
Under the Data Privacy Act of 2012, Filipino players have the right to access, correct, and request the deletion of their personal data held by matejl. You may also object to the processing of your data or request that we restrict how it is used in certain circumstances. To exercise any of these rights, please contact our support team at [email protected] with your request and we will respond within a reasonable timeframe. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We are committed to honouring all valid data subject requests promptly and transparently. Your trust is important to us, and we will always handle your personal information with the care and respect it deserves.
We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippine law and our regulatory obligations. When your account is closed, we will securely delete or anonymise your personal information unless we are legally required to retain it for a longer period. matejl uses cookies and similar tracking technologies to maintain your session, remember your preferences, and analyse platform usage. Essential cookies are necessary for the platform to function and cannot be disabled; optional analytics cookies help us improve the experience for all Filipino players. You can manage your cookie preferences through your browser settings at any time. For a full list of the cookies we use and their purposes, please contact [email protected].
Last reviewed: June 2025. This Privacy Policy applies to all players accessing matejl from the Philippines.
Quick answers to the most common data privacy questions we receive.
If you have any concerns about how your personal data is handled, our support team is here to help. You can also visit our FAQ page for more information, or create an account to get started on the matejl platform today.